ParentVOICE is an MHA program staffed by parents and caregivers of youth with emotional, behavioral, or mental health concerns. We provide trained and caring Family Support Specialists to help families navigate the education, child welfare, juvenile justice, and mental health systems. We also provide an opportunity for parents to connect with other parents and caregivers facing similar issues. ParentVOICE provides the education, support and resources that you need to help your child. The ParentVOICE program supports the principles of Integrated Care and System of Care.

Where/How can I reach ParentVOICE?

MHA Office
3703 Latrobe Drive, Suite 220
Charlotte, NC 28211

(704) 365-3454
(704) 365-4380

Office Hours: Monday - Friday
9:00 am - 5:00 pm

Family Support
The ParentVOICE program provides one-on-one support to parents/caregivers of youth with emotional, behavioral and mental health issues.

Family Support Specialists assist parents as natural supports by partnering with families who are navigating the education, child welfare, mental health and juvenile justice systems; helping parents prepare for and then accompany them to meetings with schools, service providers, and child & family teams; and educating parents/caregivers to achieve successful outcomes including improving children's ability to function at home, in school, and in their community.

Support Groups
ParentVOICE offers separate monthly support groups for parents, youth, and grandparents (who are primary caretakers). Respect for confidentiality allows parents to connect with other parents and caregivers facing similar issues, receive information about topics related to raising children with behavioral, emotional and/or mental health challenges, share coping strategies, establish social networks, and feel more empowered.  Support groups are held in Cabarrus and Mecklenburg Counties once per month from January-October, from 6:00 - 8:00 pm. Dinner is provided for all participants.

Parent/Caregiver Empowerment Groups

Every 2nd Monday 6:00-8:00 PM (January-October)
New Life Baptist Church
1281 Biscayne Drive, Concord, NC  28025
(980) 406-1169 for more information about the Cabarrus Empowerment Group.


Every 3rd Thursday 6:00-8:00 PM (January-October)

Community Resource Center

3205 Freedom Dr, Suite 1000

Charlotte, NC  28208

(980) 406-1498 for more information about the Mecklenburg Empowerment Group.

A.C.T.I.V.E. Youth Support Group
Every 4th Thursday 6:00-8:00 PM (January-October)

Community Resource Center

3205 Freedom Dr, Suite 1000

Charlotte, NC  28208

(980) 406-1527 for more information about A.C.T.IV.E. Youth.


Services ParentVOICE Offers

  • Trainings and workshops for parents, youth, and provider agencies, at NO COST to families
  • Attendance at meetings with schools and service providers as a support for parents and caregivers
  • A specialized lending library for parents and professionals as well as resource information to youth and their siblings
  • Monthly support groups for adults and youth
  • Triple P – Positive Parenting Program – individual consultations with parents to reduce child behavior problems and teach healthy parenting

For Help

  • Family Support Specialists assist parents and caretakers achieve their goals by advocating with the family; educating them about specific mental illness diagnoses and navigating the mental health system; standing up for the family's point of view; promoting awareness and working to remove barriers to personal success and independence. Please call the main number to reach a Family Support Specialist: (704) 365-3454.
  • A.C.T.I.V.E. Youth provides emotional and social support, workshops, and activities within a safe and structured environment for youth. Please call (980) 406-1527 to reach our Youth Engagement Specialist.
  • For general questions about the ParentVOICE program, please call the ParentVOICE Program Director at (704) 365-3454 ext. 219.

Parent VOICE